Terms & Conditions
Welcome to TripByTrains! By accessing or using our website, services, or products, you agree to abide by and comply with these Terms and Conditions. Please read them carefully. If you do not agree with any of these terms, please do not use our services.
By using the services offered by TripByTrains (“we,” “our,” or “us”), including accessing our website and making bookings, you agree to these Terms and Conditions. These terms govern your use of our website, services, and bookings.
To access certain features of our services, you may be required to create an account. When registering, you agree to provide accurate, current, and complete information, including your name, email address, phone number, and payment details. You are responsible for maintaining the confidentiality of your account and for any activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
TripByTrains is a platform that allows you to search, compare, and book train tickets through our website. We provide information about train schedules, routes, and pricing but are not the operator of the trains themselves. The services offered are facilitated through third-party train operators, and your agreement with them is governed by their terms and conditions.
Booking Confirmation: When you complete a booking, we will send a booking confirmation to your registered email address. You may also receive an electronic ticket or a booking reference.
Payment: You must provide payment through the available payment methods on our platform. Payment is processed securely through third-party payment processors. TripByTrains will not store your payment card information.
Ticketing: Once your booking is confirmed and payment is processed, your ticket is subject to the terms and conditions of the respective train operator.
While we strive to ensure the accuracy of all information, including prices, train schedules, and availability, these are subject to change by the train operators without prior notice. TripByTrains is not responsible for errors or discrepancies in the prices or schedules listed on the website.
Cancellation by the User: If you choose to cancel your booking, you must follow the cancellation procedure specified in the booking confirmation. Cancellations may be subject to the policies of the train operator.
Refunds: Refunds are subject to the specific policies of the train operator and may vary by ticket type. TripByTrains is not responsible for processing refunds, but we will assist you in following up with the relevant operator.
You agree not to:
Use our services for any unlawful or prohibited activities.
Interfere with or disrupt the operation of our website or services.
Attempt to gain unauthorized access to any part of our website or related systems.
Use our platform to post, transmit, or store content that is illegal, harmful, or infringes on the rights of others.
The content provided on TripByTrains is the property of TripByTrains or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content from our website without prior written permission.
TripByTrains makes no guarantees regarding the availability, accuracy, or reliability of any information or service provided through the website. We are not liable for any damages arising from the use or inability to use our services, including, but not limited to, issues with booking, cancellations, or travel disruptions caused by third-party train operators.
In no event will TripByTrains be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the services.
Your use of our services is governed by our Privacy Policy. By using our website, you consent to the collection and use of personal information as described in the Privacy Policy.
11. Third-Party Links
Our website may contain links to third-party websites or services. TripByTrains does not control and is not responsible for the content, privacy policies, or practices of third-party websites. You acknowledge and agree that TripByTrains is not liable for any loss or damage caused by the use of such third-party websites.
12. Modifications to the Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically. Continued use of our services after changes to the Terms will constitute your acceptance of those changes.